Frequently asked questions

Is there a way i can add/edit items after check out?


Unfortunately, No we cannot alter orders after transactions are completed.




If i forget to use my discount/coupon/promo code can it be added after a completed purchace ?


No, we cannot apply discount codes after transactions are completed.




Can i change my shipping address after purchase?


We have a small window of less than 24 hours to amend shipping addresses. In the event of entering the incorrect shipping address, we ask that you contact the mail carrier associated with your tracking number to see if they are able to make the change for you.




My package says delivered, but i have not received anything. What do i do ?


If your order has been marked delivered, double check the tracking link to see where exactly your order has been delivered. ( Ex. front door, porch, parcel locker, front desk/ reception). After doing all of this and you items still have nit been delivered, please contact the mail carrier associated with your tacking link.




How soon will i receive my. tracking number ?


You will receive a tracking number within 24-48 hours after order completion.





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